Privacy Policy

 

Privacy Policy

This Privacy Policy describes how Claire’s Maple Boutique (“we”, “us”, “our”) collects, uses, and protects your personal information. We are committed to handling your data with care, security, and transparency.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Personal Information We Collect

When you place an order, create an account, or interact with our website, we may collect certain personal details, including:

  • Full name

  • Billing and delivery address

  • Email address

  • Phone number

  • Payment and order information (processed securely via third-party payment providers)

  • IP address and device/browser information

  • Purchase history

  • Customer service messages and communication history

  • Website usage and interaction data

We only collect information that is necessary to operate our store and provide our services.

2. How We Use Your Information

Your data is used for the following purposes:

  • Processing and delivering your orders

  • Providing customer support and responding to questions

  • Sending order updates and important service notifications

  • Improving our website, products, and user experience

  • Preventing fraud, abuse, or unauthorized activity

  • Meeting legal and regulatory requirements

We will never use your data for purposes that are unrelated to these functions.

3. Sharing of Personal Data

Claire’s Maple Boutique only shares personal information with third parties when it is necessary to run our business and complete your order. These may include:

  • Payment processors

  • Shipping and delivery companies

  • Website hosting and IT service providers

  • Analytics and marketing tools (often in anonymized or aggregated form)

All third parties are required to handle your data securely and in compliance with applicable privacy laws. We do not sell or trade your personal information.

4. Data Storage and Retention

We keep your personal data only for as long as needed to fulfill the purposes described in this policy or to comply with legal obligations. Once data is no longer required, it is securely deleted or anonymized.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Ensure the website functions properly

  • Analyze traffic and user behavior

  • Improve performance and customer experience

  • Support marketing activities

You can disable or manage cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

6. Your Rights

Depending on applicable laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of incorrect or incomplete information

  • Request deletion of your personal data

  • Object to or restrict certain processing activities

  • Request transfer of your data where applicable

If you wish to exercise any of these rights, you can contact us using the details below. We will respond within a reasonable timeframe as required by law.

7. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, you can contact us:

Company Name: Claire’s Maple Boutique
Email: info@clairemaple.com

Customer Support Hours:
Monday–Friday: 09:00 – 18:00
Saturday–Sunday: 10:00 – 17:00